FAQ

FREQUENTLY ASKED QUESTIONS

 

HOW DO I BOOK MY WEDDING DATE WITH YOU?

After your consultation with us in our studio (or over the phone/facetime if you are out of town), we collect 30% retainer fee to book your wedding date and the final amount is due two weeks before your wedding day.


CAN YOU SEND ME YOUR PACKAGES/PRICING?

Because every wedding is unique,  we have a selection of different packages that cater to many  types of weddings.  We will go over these together in our studio, and answer any questions that you might have.  


HOW MANY PHOTOS WILL WE RECEIVE?

This depends on which package you choose with us (how many hours, photographers, etc).  You will receive anywhere from 700-1,300 photos from a full wedding day package.


CAN WE HAVE THE UNEDITED, RAW FILES?

We don't provide any of our unedited or raw files, only the photos that have been edited to perfection!


DO YOU EDIT ALL THE IMAGES?

Yes, all of the images you receive are high resolution professionally edited.


 

HOW LONG WILL IT TAKE TO RECEIVE OUR PHOTOS?

It will take approximately 4-6 weeks to receive your final photos. 


DO YOU CREATE PHOTO ALBUMS

We most definitely offer photo albums!  Our albums are handcrafted internationally in a state-of-the-art lab using high quality materials.  We have many samples in the studio that you can enjoy browsing through!


WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, Email Transfers.


DO YOU TRAVEL OUTSIDE OF OTTAWA FOR WEDDINGS/ELOPMENTS?

We love travelling to shoot weddings/elopments  We are available worldwide, please contact us for a customized quote.